Refund Policy

At QuickTopUAE, we aim to process every top-up accurately and promptly. This policy explains when and how refunds may be issued.

Eligibility for Refunds

Refunds may be considered if a top-up was not delivered to the specified Nol card within a reasonable timeframe due to a system error on our side, or if a duplicate transaction occurred.

Non-Refundable Cases

We cannot issue refunds for incorrect Nol card numbers provided by the user, or if the top-up was successfully delivered but the user no longer wishes to use it. Service fees are non-refundable.

How to Request a Refund

To request a refund, contact us at hello@quicktopuae.com within 14 days of the transaction. Include your transaction reference and a brief description of the issue.

Processing Time

Approved refunds are typically processed within 5–10 business days to the original payment method. Processing times may vary depending on your bank or payment provider.